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Frequently Asked Questions
Registration FAQs
FAQs: First-Time Attendee
How do I register?
What does it cost to attend JAM?
What does my JAM fee include?
What if I am entering registrations for multiple attendees from my school?
What information do I need for each attendee to successfully register as a group?
Do complimentary registrations count towards the group discount threshold?
How do I know if I've completed my registration?
How do I pay for my guest ticket separately from my JAM registration fee?
How do I modify my registration?
How do I print a receipt?
What do I need to do if I am replacing someone who has already registered for the conference?
How do I cancel my JAM registration?
What is the JAM cancellation policy?
May I attend a Jenzabar Academy Live workshop?
What is the confirmation and cancellation policy for Jenzabar Academy Live workshops?
What if I lose my JAM badge?
Do you have an attendance justification document I can send to my manager to help me obtain approval to attend JAM?
I have just been given approval to attend JAM. What should I do first?
Now that I have received my JAM registration confirmation, what do I do next?
When should I arrive?
What if I’m not able to get to the registration area on Wednesday, May 27 during posted registration hours?
When does the conference end?
Where will the sessions be held?
How do I know what sessions to attend?
Ready to Register?
We can't wait to see you in Dallas for JAM 2026!
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