You may register online now through May 15, 2026. Online secure payment may be made with American Express, Discover, MasterCard, and Visa credit cards. Purchase orders are not recognized as a form of payment. When you have completed submitting a registration, you will receive an acknowledgement. Once the JAM Team has verified your registration, you will receive a confirmation email that includes login details for the Attendee Portal, where you will be able to view your registration and download a receipt. All JAM registrations must be completed and paid in full by May 15, 2026.  

To obtain discount registration rates, payment must be received by the published registration deadline. Cancellations must be received in writing to JAM@jenzabar.com by April 30, 2026. 

JAM registration fees are per person and based on when registration is completed and payment is received. JAM offers discounts for groups of 4 or more full-price JAM Pass registrations that are completed during one submission. Complimentary registrations do not count towards group discount thresholds. Individuals registering after their institution has met the group discount threshold should contact JAM@jenzabar.com to receive a promotion code before proceeding with registration. To ensure accurate processing, discounts must be applied during online registration and will not be applied retroactively after the registration has been completed. Visit the Registration Rates and Policies page for more information on deadlines and fees. 

Each JAM registration includes: 

• Access to all JAM sessions and general sessions 
• Official conference meals 
• A JAM tote bag 
• Access to the JAM Welcome Reception (Wednesday evening) 
• Access to the Client Appreciation Party (Friday evening) 

Note: There are additional fees to attend Jenzabar Academy Live sessions and the Executive Summit. Registration fees do not include hotel accommodations or travel arrangements. 

If you are registering more than yourself, you will need to select the total number of registrations desired for each registration option on the Tickets page before continuing through the online registration process. Individual contact details will need to be added for each attendee in the corresponding locations on the Assign page. A unique email address must be entered for each primary conference registration. Once all options are selected and attendee details have been added, select the checkout button, and proceed to complete the registration process. 

JAM offers discounts for groups of 4 or more full-price JAM Pass registrations that are completed during one submission. Complimentary registrations do not count towards group discount thresholds. Individuals registering after their institution has met the group discount threshold should contact JAM@jenzabar.com to receive a promotion code before proceeding with registration. To ensure accurate processing, discounts must be applied during online registration and will not be applied retroactively after the registration has been completed. JAM Pro Pass upgrade, Jenzabar Academy Live seminars, the Executive Summit, and guest tickets are not eligible for any discounts. 

You will need the following info for each attendee: 

• Full name, title, and email address
• Conference registration type (standard JAM Pass, Solo Presenter, JPP/Maintenance, etc.) 
• Upgrades or additional events (JAM Pro, Jenzabar Academy Live, Executive Summit, guest tickets, etc.) 
• Product used (Jenzabar One, Jenzabar SONIS) 
• Department/area (advising, financial aid, information technology, registration, etc.) 
• Attendance history (new JAM attendee or previously attended) 
• Preferred T-shirt size 

No, only full-price JAM Pass registrations are eligible for group discounts. The group must complete registration in one submission for the appropriate discount to apply to the JAM Pass registration fees. Individuals registering after their institution has met the group discount threshold should contact JAM@jenzabar.com to receive a promotion code before proceeding with registration. To ensure accurate processing, discounts must be applied during online registration and will not be applied retroactively after the registration has been completed. 

After you have completed entering a JAM registration, you will receive an acknowledgement email indicating as such. Once the JAM Team has verified your registration, you will receive a confirmation email that includes login details for the Attendee Portal, where you will be able to view your registration and download a receipt.   

If you do not receive a email, please email an inquiry to JAM@jenzabar.com. 

All guest tickets must be purchased online by May 15, 2026 with a major credit card. If using two different methods to pay for registration and a guest ticket, the conference registration must be completed first. Once that registration is confirmed, a guest ticket can be added to an existing registration in the Attendee Portal.  

To add any events or activity to your existing registration, log in to the Attendee Portal using the link included with your confirmation email. To change information in your contact details, modify your existing registration, or cancel, please email JAM@Jenzabar.com. Any request for changes that would result in a refund must be made by April 30, 2026.  

A receipt is emailed with each registration confirmation. It may also be found in the Attendee Portal, which is linked in the confirmation email.

Please send an email to JAM@jenzabar.com with the names of the replacements. We will make the necessary changes and provide you with instructions on how to complete the substitution. 

If you can no longer attend JAM, please email your cancellation request to JAM@jenzabar.com by April 30, 2026. A refund, if applicable, will be processed using the original method of payment. If you fail to notify JAM of your cancellation, you will be responsible for the full registration amount and no refunds will be made. 

You may cancel and receive a full refund in the form of the original payment if we are notified of your cancellation by April 30, 2026. After that date, you may send a substitute, but no refunds will be issued. 

Any changes that would result in a refund must be made by April 30, 2026. No refunds of any kind will be issued after April 30, 2026, and any unused complimentary registrations will be forfeited. 

If you fail to notify JAM of your cancellation or substitution by April 30, 2026, you will be responsible for the full registration amount, and no refunds will be issued. 

If you cancel as part of a discounted group, and the group falls below the discount level, the rate for all attendees within that group will be recalculated to reflect the non-discounted rate. Your refund will reflect the change to the rates, or the group will be billed for any balance due. 

No refunds will be available for registration changes or cancellations after April 30, 2026. There will be no refunds due to weather or other travel delays. 

If you do not attend JAM, you are ineligible to receive JAM giveaway gifts, prizes, or other conference-related materials. 

The JAM Cancellation Policy applies to all JAM programs including, but not limited to, the Jenzabar Academy Live program, Executive Summit, and guest tickets. 

Should Jenzabar cancel JAM, all registration fees paid will be refunded 100%, regardless of the date. No credit will be given for complimentary registrations. 

You may attend a Jenzabar Academy Live class without attending the full JAM conference. Register online and select the Jenzabar Academy Live Only registration type.  

Jenzabar Academy Live workshops are in addition to the JAM registration cost. Attendees interested in Jenzabar Academy Live workshops should register by April 30, 2026, as Jenzabar may cancel a class should it fail to have at least 5 registrations by that date. All payments for Jenzabar Academy Live workshops must be made by April 30, 2026, or your attendance may be cancelled. Registration for a Jenzabar Academy Live workshop is not considered confirmed until payment is received. Any possible Jenzabar Academy Live workshop cancellations will be determined by April 30, 206. Jenzabar will notify registrants of the cancellation and provide an exchange or refund for that class. The JAM Cancellation Policy applies to Jenzabar Academy Live pre-conference workshops. 

Each attendee is issued a name badge during onsite registration. The badge must be worn during the conference. It allows access to JAM sessions, meals, and events. If a badge is lost or damaged, a $25 replacement fee will be charged. 

For security reasons, badge swapping is not permitted. Anyone found wearing a badge that does not match their identification will be removed from the conference without a refund. In addition, the badge/name will be cancelled without a refund.